GOOD CORPORATE GOVERNANCE
Good corporate governance means
establishing a management structure and mechanism within the organization to
create relations between the Board of Directors, the management, employees,
suppliers, clients and shareholders to serve the best interests of
shareholders, taking into account the interests of all stakeholders.
Corporate
governance is most often viewed as both the structure and the relationships
which determine corporate direction and performance. The board of directors is
typically central to corporate governance. Its relationship to the other
primary participants, typically shareholders and management, is critical.
Additional participants include employees, customers, suppliers, and creditors.
Corporate
governance is the control of management in the best interests of the company,
including accountability to shareholders who elect directors and auditors and
vote on say on pay. How a company is governed influences rights and
relationships among organizational stakeholders, and ultimately how an
organization is managed, and whether it succeeds or fails. Companies do not
fail: boards do.
In
broad terms, corporate governance refers to the way in which a corporations is
directed, administered, and controlled. Corporate governance also concerns the
relationships among the various internal and external stakeholders involved as
well as the governance processes designed to help a corporation achieve its
goals.
Seven Characteristics/Principles of
Good Corporate Governance
Managers
must ensure good corporate governance.
To
be effective, your company’s leaders must take responsibility for their
decisions and the performance of the organization as a whole. For example, the
leaders of a company should design and adhere to a code of ethics that helps
management promote each of the important characteristics of good corporate
governance.
Clear Strategy
Good
corporate governance starts with a clear strategy for the organization. For example,
a furniture company’s management team might research the market to identify a
profitable niche, create a product line to meet the needs of that target market
and then advertise its wares with a marketing campaign that reaches those
consumers directly. At each stage, knowing the overall strategy helps the
company’s workforce stay focused on the organizational mission: meeting the
needs of the consumers in that target market.
Effective Risk Management
Even
if your company implements smart policies, competitors might steal your
customers, unexpected disasters might cripple your operations and economy
fluctuations might erode the buying capabilities of your target market. You
can’t avoid risk, so it’s vital to implement effective strategic risk
management. For example, a company’s management might decide to diversify
operations so the business can count on revenue from several different markets,
rather than depend on just one.
Discipline
Corporate
policies are only as effective as their implementation. A company’s management
can spend years developing a strategy to push into new markets, but if it can’t
mobilize its workforce to implement the strategy, the initiative will fail.
Good corporate governance requires having the discipline and commitment to
implement policies, resolutions and strategies.
Fairness
Fairness
must always be a high priority for management. For example, managers must push
their employees to be their best, but they should also recognize that a heavy
workload can have negative long-term effects, such as low morale and high
turnover. Companies also must be fair to their customers, both for ethical and
public-relations reasons. Treating customers unfairly, whatever the short-term
benefits, always hurts a company’s long-term prospects.
Transparency
Managers
sometimes keep their own counsel, limiting the information that filters down to
employees. But corporate transparency helps unify an organization: When
employees understand management’s strategies and are allowed to monitor the
company’s financial performance, they understand their roles within the
company. Transparency is also important to the public, who tend not to trust
secretive corporations.
Social Responsibility
Social
responsibility at the corporate level is increasingly a topic of concern.
Consumers expect companies to be good community members, for example, by
initiating recycling efforts and reducing waste and pollution. Good corporate
governance identifies ways to improve company practices and also promotes
social good by reinvesting in the local community.
Self-Evaluation
Mistakes
will be made, no matter how well you manage your company. The key is to perform
regular self-evaluations to identify and mitigate brewing problems. Employee
and customer surveys, for example, can supply vital feedback about the
effectiveness of your current policies. Hiring outside consultants to analyze
your operations also can help identify ways to improve your company’s
efficiency and performance.
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